There are many armor manufacturers and many options to consider when selecting armor plates, ballistic helmets and ballistic shields. Therefore, Steve "Pappy" Papenfuhs works one-on-one with individuals and organizations to help select the equipment suited to your mission and within your price range. Send a message to Pappy using the Contact page, send an email to firstname.lastname@example.org, or call Pappy at (408) 621-3955 and he will get back to you within 24 hours.
Are Your Items In Stock And Ready To Ship?
We try hard to stock all of our products. There will be times when certain products are drop shipped from the specific manufacturer. We process orders placed before 2pm EST on the same business day. Otherwise, we process the order the next business dayDo You Stock All Of Your Armor?
All ballistic armor orders are directly from the manufacturer. Please allow approx. 3 weeks for delivery of ALL armor products. This allows us to deliver our customers ballistic armor with very little shelf time. This means you are getting ballistic armor that has a born on date of approx. 2 weeks before you get it into your handsDo You Drop Ship?
YES, we drop ship certain items. If there will be a delay in shipping you will be notified immediately by e-mail or phoneDo You Take Back Orders
If we are running a Pre-Order on an item then YES. Otherwise, Absolutely Not! We will not charge your card and hold onto your money for months on end while we wait to get an item inWhat Company Do You Ship Your Products With?
We use UPS and USPS as our shipping partners.Do You Have Shipping Restrictions On Items?
Some products we sell carry RESTRICTIONS in certain states and some products ARE NOT EXPORTABLE Under U.S. ITAR Laws. The BUYER is responsible for knowing and complying with all local, state, federal, and U.S. Export ITAR lawsDo You Ship To An APO/FPO?
Absolutely! Make sure when you are ordering an item that you know that it is exportable and follow U.S. Export ITAR Laws.Do You Ship Internationally?
Yes. However, if your country is on the U.S. Department of State’s List of State Sponsors of Terrorism then NO!Do You Offer Special Pricing For Agency, Government, and Business Orders?
Roger That! Battalion Defense specializes in providing quotes to government agencies and businesses. We are extremely competitive and very hard to beat on large orders. We take extreme pride for fast communication and execution on orders. For quotes click on Request a Quote or send your request to email@example.com or call Steve “Pappy” Papenfuhs at (408) 621-3955.Do I Need To Be Law Enforcement To Order Body Armor?
It is against Federal Law for a person convicted of a violent felony to purchase or possess body armor. In addition, various States also have laws restricting the purchase or possession of body armor by persons convicted of drug crimes, certain felonies, or other crimes of violence. By purchasing body armor from Battalion Defense you acknowledge and certify that:
Battalion Defense reserves the right, in its sole discretion, to refuse to sell body armor to any person. Additionally, the sale of body armor to residents of Connecticut is restricted to in-person sales, unless the sale is made to certain law enforcement or military personnel
Do You Offer A Military Or Law Enforcement Discount?
Email us at firstname.lastname@example.org or call Steve “Pappy” Papenfuhs at (408) 621-3955.What is your Return Policy?
All return requests must be made within 14 days after receipt of shipment. Please send a message via the contact form to request an RMA (Return Merchandise Authorization).
If we receive a return request after the 14 days after receipt of shipment, the following applies:
Once an order for Body Armor or Trauma Kits has been processed and shipped these products cannot be returned.
Battalion Defense respects your privacy, and we are particularly sensitive to privacy issues on the Internet. This notice explains our information practices and the choices you can make about the way your information is collected and used.What Information We Collect
In general, you can browse the Battalion Defense website without revealing any of your personal information. We are, however, able to identify your IP address. We may use your IP address to help diagnose problems with our server, to administer our website, to measure the use of our website, or to improve the content of our website. In short, we could use your IP address to help us gather aggregate demographic information. On the Battalion Defense website you may choose to provide us your personal information to order our products, make requests, or register to receive materials. The types of personal information collected at these pages can include: your name, your address, your Email address, your phone number, or your Credit/Debit Card Information. On some pages, you may be required to submit information about other individuals or parties. For example, if you order a Battalion Defense product and want it sent directly to another recipient, you will need to submit that recipient’s personal information as referenced above. Depending upon the activity, some of the information we ask you to provide is mandatory and some is voluntary. If you do not provide the mandatory data required, you will not be able to engage in the associated activity.Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Battalion Defense. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).The Way We Use Collected Information
We may use your personal information for processing your order, for marketing research or other marketing purposes, or to provide you with the latest Battalion Defense products information that may be useful to you. We use personal information to complete any orders you are placing for yourself or others, including any shipping of product or confirming of delivery. This includes voluntarily provided email addresses. We do not share this information with outside parties, except to the extent necessary to complete that order. Such email addresses are not used for any other purpose and are not shared with outside parties. You may choose to register with our website if you would like to receive our catalog or updates on our products and services, otherwise, you will be opted out by default. We may use personal information to monitor online guest traffic patterns and site usages to help us with our website.
We may choose to disclose personal information to an outside party if we believe the release is necessary to comply with the law, to enforce or apply our company Terms and Conditions, or to protect the rights, property, or safety of Battalion Defense, its users, or others. Battalion Defense is not responsible for the privacy practices of other websites and you should exercise your best judgment when sharing personal information on them. Finally, we strive to never use or share the personal information provided to us online in ways unrelated to the ones described above, without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.Our Commitment To Data Security
In order to prevent unauthorized access, to maintain data accuracy, and to ensure the correct use of information, Battalion Defense has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Any page battaliondefense.com that asks you for personal information is considered a secure page. These pages employ state of the art encryption to protect your personal information from unauthorized use. All credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions who receive information needed to verify and authorize your credit card or other payment information, and to process and ship your order. Unfortunately, data transmission over the Internet or any wireless network is not guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our web site cannot be 100% guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
You agree that we shall not be liable to you or any third party for any termination of your access to the site. The provisions relating to Copyright and Intellectual Property, Limitation of Liability, Miscellaneous and Indemnification shall survive any termination.
How can you opt-out, remove or modify information you have provided to us? To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Changes to our policy
Please open and inspect all shipments immediately upon their arrival. You must contact us within 14 days after receipt of shipment to request an RMA (Return Merchandise Authorization) number.
If we receive a request for an RMA after the 14 days after receipt of shipment, the following applies:
Please note the following general guidelines:
If you do not agree to these terms and conditions, please do not use this site or any sites, pages or tools linked to this site. We reserve the right to make changes to these Terms and Conditions at any time, and such changes will be effective immediately upon being posted on the site. Each time you use the site, you should review the current Terms and Conditions. Your continued use of the site will indicate your acceptance of the current Terms and Conditions; however, any material change to these Terms and Conditions after your last usage of the site will not be applied retroactively.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Battalion Defense. The collective work includes works that are licensed to Battalion Defense. Copyright 2010, Battalion Defense, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Battalion Defense or purchasing Battalion Defense products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Battalion Defense or to purchase Battalion Defense products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Battalion Defense. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Battalion Defense and its officers, directors and employees shall not be liable for any lost profits, lost revenue, loss of use or any special, indirect, incidental, or consequential damages that result from the use of, or the inability to use, this site, the materials on this site or the products purchased on this site, whether in contract, tort or otherwise, even if Battalion Defense has been advised of the possibility of such damages.
In the event that a Battalion Defense product is mistakenly listed at an incorrect price, Battalion Defense reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Battalion Defense reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Battalion Defense shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Battalion Defense without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Battalion Defense may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Battalion Defense.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Battalion Defense products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Battalion Defense products) must be commenced within one (1) year after the claim or cause of action arises. Battalion Defense failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Battalion Defense may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Battalion Defense or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Battalion Defense does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Battalion Defense is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Battalion Defense reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Battalion Defense in its sole discretion.
You agree to indemnify, defend, and hold harmless Battalion Defense, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Battalion Defense may link to sites operated by third parties. However, even if the third party is affiliated with Battalion Defense, Battalion Defense has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Battalion Defense. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Battalion Defense seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Orders and Errors Our acknowledgement of an order means that your order request has been received; it does not mean that your order has been accepted or shipped or that the price or availability of an item has been confirmed. We strive to describe and display our products accurately on the Site. Despite these efforts, a small number of items on the site may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the site and in our advertising on other sites. As a result, we cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. We apologize for any inconvenience. As part of our shipping procedures, we verify the availability and the price before an item is shipped. If the item you order is no longer available, or if we determine that there were inaccuracies in our product information, we will cancel your order and notify you of such cancellation via email. Battalion Defense reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Battalion Defense shall issue a credit to your credit card account up to the amount of the charge of the cancelled order.
Shipping Policy: All orders will be paid for at time of order.
We will make every effort to ship your order that day providing your order is processed by 1pm EST.
All orders shipping to an APO/FPO address or a PO Box will be shipped USPS Priority Mail.
If you would like to request expedited shipping for your order, please contact us at email@example.com or call (408) 621-3955. We will do our best to accommodate any requests that we can. Extra charges may apply.
International shipments: International customers are responsible for all duties, taxes, and full freight from the point of origin.
Battalion Defense is not responsible for lost, stolen, or damaged packages.
Occasionally, stock is depleted and your order will go to backorder status. The backorder items will be fulfilled once stock becomes available unless otherwise requested to hold and ship complete.
Restrictions on Possession or Purchase of Body Armor By purchasing from Battalion Defense, you agree to be bound by these terms and conditions; furthermore, you represent, warrant, and confirm the following:
- You are at least 18 years of age and the age of majority in your state, province, or territory of residence at the time of purchase;
- You are not a felon;
- You are not legally barred from purchasing, possessing, or using the item(s) purchased;
- You are legally allowed to possess and use the item(s) in your state;
- Your purchase does not violate any local, state, or federal laws;
- You are not purchasing the item(s) for criminal or amoral purposes;
- You will only use the item(s) purchased for lawful purposes;
- You are purchasing the item(s) on your own behalf and not on behalf someone else in order to avoid complying with these Terms and Conditions;
- You assume all risk of use (or misuse) of the item(s) purchased;
- You understand that body armor is not bullet proof—IT IS ONLY BULLET RESISTANT, and if a bullet strikes you there is always a risk you will be injured or killed ; and
- You are smart enough to know better than to test body armor by wearing it and being shot with a firearm--any video submitted to us showing such behavior will not be promoted in any way, and, if posted publicly (e.g., YouTube), could be used against you in criminal prosecution; and
- You agree, for yourself and your heirs, assigns, and agents, to fully and completely release, never bring any action in any court of law against, and to indemnify, defend, and hold harmless Battalion Defense for any and all liability stemming from your purchase, possession, or use of the item(s).
Illegally purchasing, possessing, or using body armor or other items sold by Battalion Defense may result in severe legal consequences for you, up to and including incarceration. Battalion Defense will fully cooperate with all criminal investigations. Non-law enforcement residents of Connecticut are prohibited from purchasing body armor.
Battalion Defense assumes NO LIABILITY for your use or misuse of any item(s) sold or donated, including without limitation any incidental or consequential liability. ALL WARRANTIES, INCLUDING THE WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY, ARE HEREBY EXCLUDED. NO ORAL AGREEMENT OR WARRANTY OF ANY KIND SHALL BE BINDING UNLESS IN WRITING AND SIGNED BY Battalion Defense. Statements, images, or descriptions are informational only, and not made or given as a warranty in any way. Battalion Defense specifically disavows any other representation, warranty, or liability related to the condition or use of the items sold. Battalion Defense does not cover any consequential damages, and its liability is limited to repairing or replacing defective items. Every item is sold "AS IS" and "WITH ALL FAULTS". The entire risk as to the quality and performance of the product is with the buyer.
International Traffic in Arms Regulations (ITAR) / Export Regulations
Level III and IV rifle rated body armor (Rifle Plates) fall under the jurisdiction of the International Traffic in Arms Regulations (ITAR), and are subject to the export control laws of the U.S. Government. Export or retransfer of Rifle Plates by any means to any foreign end user, or for any other end use, whether in the U.S. or abroad, without the written approval of the U.S. Department of State, is prohibited.
The sale, transfer, transportation, or shipment outside of the U.S. of any product prohibited or restricted for export without complying with U.S. export control laws and regulations, including proper export licensing, documentation or authorization, is strictly prohibited and may result in civil penalties and/or constitute a federal crime. Battalion Defense will not engage in any transaction that requires the illegal export of any products and will not assist directly or indirectly with the illegal export or re-export of any products.
It is against Federal Law for a person convicted of a violent felony to purchase or possess body armor. In addition, various States also have laws restricting the purchase or possession of body armor by persons convicted of drug crimes, certain felonies, or other crimes of violence. By purchasing body armor from Battalion Defense you acknowledge and certify that: (1) you have no felony convictions, (2) you have not been convicted of any other crime that would restrict your ability to purchase or possess body armor under any State or Federal law, (3) you do not intend to use the body armor for any criminal purpose and (4) you are over 18 years old. Battalion Defense reserves the right, in its sole discretion, to refuse to sell body armor to any person. Additionally, the sale of body armor to residents of Connecticut is restricted to in-person sales, unless the sale is made to certain law enforcement or military personnel.
CUSTOM MANUFACTURED AND SPECIAL ORDER ITEMS ARE NOT RETURNABLE
Body Armor is a purely defensive item but, regardless, we are very sensitive to the possibility of vests being misused by criminals. By buying a vest from us, you certify that you are law-abiding, of adult age, and have no felony convictions. We do not sell to felons or minors, and it is against the law for a felon to possess Body Armor under both federal law (unless required by your employer, see, Sec.931) and is also illegal under state law in many states.
We reserve the right to refuse to sell to anyone, in our sole discretion. By buying body armor you guarantee that you are not legally prohibited from owning firearms, or body armor, and also that you are not associated with any criminal group, in any way, and have only a lawful purpose for owning body armor.WARNING: U.S. EXPORT CONTROL LAWS
Level III and IV armor (Rifle Plates) fall under the jurisdiction of the International Traffic in Arms Regulations (ITAR), and is subject to the export control laws of the U.S. Government.Export or retransfer of Rifle Plates by any means to any foreign end user, or for any other end use, whether in the U.S. or abroad, without the written approval of the U.S. Department of State, is prohibited.
There is often an exemption for a U.S. person taking their personal protection with them in their luggage, and returning the armor to the US. For the requirements, click here. One of the forms required may be found here.
Level III-A, Level II, and Level II-A VESTS often have an export license exemption for many countries, but require a license to some countries from the Bureau of Industry & Security (BIS). Kevlar Helmets in quantity, Ballistic Shields, Riot Shields, Face shields and other sensitive items generally require an export license from the BIS.Residents of Connecticut:
Are prohibited from buying Body Armor unless the sale is face to face (or unless the buyer is a police officer, Police Department, or Military). We cannot ship to residents of Connecticut who are not police or military.Residents of Alberta, British Columbia, Manitoba:
We will ask you to provide us documentation of your exemption status, or your Body Armor license before purchasing.NO Armor is 100% Bulletproof
A ‘bulletproof’ vest or other armor will protect you from the vast majority of pistol ballistic threats you are ever likely to face. But there is always a tradeoff between more protection and more wearability (and the constraint to stay within your budget). Please know that:
Also, at some angles projectiles can slide, or deflect off the edges of Armor, or ricochet. Furthermore, projectiles that are successfully stopped by armor will always produce some level of injury, resulting in severe bruising, broken bones, and possibly serious internal injury or even death. Soft body armor defeats most pistol and shotgun projectiles, but NO vest on earth makes you invulnerable to all threats. To state the obvious, getting shot ALWAYS carries some risk.
By buying Armor you assume ALL risks of use or misuse, and agree not to hold us liable in any way. In addition, YOU are responsible to ensure that your ballistic panels are positioned inner side IN, and outer side OUT if applicable (check the inside vest panel label).
Tactical Trauma Release From Liability Waiver, Purchaser’s Release from Liability, Battalion Defense. By purchasing Battalion Defense trauma kits and all products contained therein, the purchaser warrants and attests that they have the necessary training, certifications and/or authorizations to properly deploy and use the kit’s contents and/or accessories. The purchaser also assumes any and all liability for events arising from their use of the kit and will not hold any person or business associated with Battalion Defense nor the company of Battalion Defense, civilly or criminally liable.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Battalion Defense disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Battalion Defense does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Battalion Defense does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.